If you have a Mac running OS version Monterey 12.2.1 or Big Sur 11.3 and you are unable to print using Print@Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø then you can use the instructions below to implement a workaround.
This guide is aimed at...
- Staff
- Students
- IT Administrators
- SLMS staff
- Researchers
Before you start...
- You will need a Mac connected to the Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø network viaÌýethernet, eduroam or Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø VPN
- Your Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø user ID and password
- Your Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø ID card and access to a Print @ Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø device (to collect your print job)
Instructions
- Go to System Preferences > Printers & Scanners
- At the Printers & Scanners window highlight any old connections to Print@Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø and use the - button to remove them.
- At the Add Printer window, select the Advanced tab (shown as two cogs) and wait a few seconds to load
If you cannot see the Advanced tab, hold down the CTRL key, click an icon and select Customize Toolbar. Drag the Advanced icon on to the tool bar. - Enter the details as below.Ìý Please ensure you enter the printer URL exactly as shown below:
Type: Windows printer via spools (this may be displayed as Windows on older o/s)
URL: smb://print.ucl.ac.uk/print-ucl?encryption=no
Name: print-Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø
Use: Click the dropdown menu and select Select Software... Search for and select Xerox Altalink C8055 then click OK Select the following options when configuring the printer:
Paper trays: 5 Trays
Hole Punch Module: Not installed
Tri-Fold Module: Not installed
LAN Fax Module: Not installed
Lan Fax Email Confirmation: Not installed
Job storage: Installed
Finisher: Office Finisher LX with Booklet MakerClick OK to add the print queue
- The first time you print a document you will be prompted for a Name and Password. Enter your Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø credentials as below:
Name: your Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø userID (e.g. ucaazzz)
Password: your Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø password
Add tick to remember this password in your keychain
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