Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø

XClose

Information Services Division

Home
Menu

Computers

Everything you need to know about accessing and using central computing services whether you are on campus or working remotely.
remote access

Remote working

Working off-campus? We have services that allow you to access your desktop, files and Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø software applications and systems.

Student using laptop in class

Using IT services on your own or departmental device

Guides for using our most popular IT services on your own or departmental (non-Desktop @ Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø) device.

Student using laptop in student accommodation

Student laptop loan scheme

Don’t have access to a computer? Find out about the laptop loan scheme in place to help students who do not have their own computer.

Staff computers

Staff Computers

How to use staff computers and purchase hardware.

Disassembled laptop being repaired

Staff laptop loans and repairs

ISD has set up a laptop loan service to support Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø staff during the period of remote working. Repair of Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø devices can also be requested for pick up and delivery back to the user.

Computers on campus…

Computers on campus

Where to find computers in computer workrooms, lecture theatres and kiosks and how to use them.

Diagram of cloud computing network

Specialist Cloud Desktops

Everything you need to know about Specialist Cloud Desktops.

image of two people looking at laptops on desk

Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø Enabled Devices

Connecting your Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø (non-Desktop@Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø) Windows device to our management system for seamless access to Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø services

ucl application store image

Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø Application Store

Access Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø software on the Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø application store

Further help & resources

Top queries 

Can I save to the desktop?

Yes your desktop files are stored on your N: Drive the full location is N:/Desktop Settings/Desktop/ where they will be backed up every night. It is also advisable to save your documents in more than one location. Other recommended places are:

How can I scan my documents or devices for viruses?

Desktop @ Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø uses FSecure to scan individual files, folders and drives for viruses and spyware.

Where can I find a list of available applications on Desktop @ Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø?

A complete list of available applications on Desktop @ Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø can be found via the links below. This will be updated as new applications or versions are made available.

Where should I save my work?

It is recommended that you save your work on Filestore @ Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø.

You should save your work on the Filestore @ Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø N: drive, if it is for personal use, or the S: drive if it is to be shared with an existing department/shared group. The Filestore @ Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø drives provide the following benefits which make them more suitable storage areas then UBS memory sticks, or external hard disks:

  • The ability to recover deleted/overwritten data within 90 days.
  • Hourly and daily backups. 
  • Antivirus/malware protection. 

More queries

Related links

Further help