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Mac@Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø password change guide

This guide explains how to ensure your Mac@Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø password remains synced with your Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø password when it is time to change it.

This guide is aimed at...

  • Staff

Before you start...

  • Your Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø user ID and password

Instructions

If you are a Mac@Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø user then the easiest way for you to change your password is using the Jamf Connect menu on your desktop.

  1. Click on the Jamf Connect icon at the top right hand side of your Mac@Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø desktop screen                                                                                                              
    jamf-connect-icon
                                                                                                                     
  2. Click on Reset Password...                                                                                                                                                                    
    Jamf Connect Menu
  3. You will now see a window routing you directly to the Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø password change website.                                                                     
    Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø Password Change Page
  4. Scroll down the page and click Log in and change my password.                                                                         
    Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø Password Change Page 2
  5. Log in with your current Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø credentials and change your password as normal       
  6. Once complete click ¶Ù´Ç²Ô±ðÌýat the bottom of the Jamf Connect window     
  7.     Click OK                                                                                                                                                                  
    Jamf Connect notification
  8. The password field in the Jamf Connect Sign In window will still be populated with your old password. Be sure to clear this and input your new password then click Sign In to complete the sync with your Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø password.                                                                                                                                       
    Jamf Connect Signin Window

Note - If you have already changed your password directly from the Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø MyAccount page (not via Jamf connect) you should still be asked to re-sync your password within 15 minutes of the change or the next time you log in to your Mac@Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø device.

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