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Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø Career Frameworks

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Student Lifecycle - grade 8

Example job roles: Management

Level:Ìý ÌýÌýAdvanced

Experiences

Activities and responsibilities likely to be required when working at this level

  • Leading on operational management for an area of the student lifecycle
  • Responsible for day to day management of teams/processes, escalating to senior staff as appropriate
  • Planning, monitoring, reporting on and developing delivery of service according to departmental priorities and other drivers
  • Responding to issues that have been escalated by the team/other colleagues
  • Ensuring staff are equipped with guidance and development to support them to successfully carry out their work
  • Fostering positive relationships with other Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø colleagues (e.g. academics, faculty tutors, senior administrators)
  • Devising and delivering training for Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø colleagues that are involved with student lifecycle processes
  • Being a point of expertise on complex regulation and legislation within and outside of Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø – and able to translate into processes and procedures
  • Acting on internal and external developments to interpret impact and synthesize into the Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø context
  • Representing department or Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø on internal and external working groups
  • Communicating process changes, and ensuring a consistent message across the team
  • Identifying and consulting on process improvements in the student lifecycle and instigating change.

Personal and professional development

Development options to consider when working towards this level

Learning on the job

  • Find opportunities to get involved with projects that demonstrate a knowledge of wider processes
  • Develop an understanding of HR and finance practices and policies
  • Gain student record system expertise.

Learning from othersÌýÌý

  • Attend relevant conferences to understand sector best practice and application to own role and team
  • Build networks with colleagues across organisation and externally
  • Consider a secondment or job shadowing to gain broader experience.

Formal learning

  • Undertake management and leadership development
  • Attend project management training and/ or Presentation skills (e.g. LinkedIn Learning)
  • Learn specialist database tool.

*ÌýYou may wish to explore the listed formal training themes / topics onÌýLinkedIn Learning.

Transferable skills and competencies

Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø uses the Universal Competency Framework (UCF) to discuss transferable skills. Find out moreÌýdetails on the framework.

Persuading and influencing

  • Making an impact.
  • Shaping conversations.
  • Appealing to emotions.
  • Promoting ideas.
  • Negotiating and gaining agreement.
  • Dealing with political issues.

Presenting and communicating information

  • Speaking fluently.
  • Explaining concepts and opinions.
  • Articulating key points of an argument.
  • Presenting and public speaking.
  • Projecting credibility.
  • Responding to an audience.

Planning and organising

  • Setting objectives.
  • Planning.
  • Managing time.
  • Managing resources.
  • Monitoring progress.

Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø Ways of Working

These describe expected behaviours in line with Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø culture and values.Ìý For Ways of Working indicators and steps to development please refer to theÌýWays of Working website.Ìý

8 February 2020

“Career Pathway roles are indicative and are not intended to be a description of the role in terms of responsibilty and duties.