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This week we put seven questions to Dr Ruth Siddall,

ucl.ac.uk/student-mediator" target="_self">Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø Student Mediator.

What does your role involve and how long have you been at Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø? What was your previous role?

My job involves trying to fix problems for students before they get worse. I can only help with informal complaints, so what I can't do is change your exam results or progression, but I can help a lot when communication breaks down between a friend, a lecturer or supervisor - or even the institution as a whole.Ìý

I have been at Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø for more than 25 years, first as a research student and then I was a lecturer in Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø Earth Sciences for almost 20 years. In the past 10 years, I have also worked as a warden in student residences, as Dean of Students (Welfare) and now in my current, full-time role as Student Mediator. I have seen pretty much all aspects of student and university life over this time.Ìý

What working achievement or initiative are you most proud of?

I'm proud of a lot of my experiences working at Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø.ÌýIÌýhave taught some really great students who have gone on to do amazing things. Also in my day-to-day job, I'm trying to help people every day. When I can easily solve a problem for someone, that's a good feeling.

Tell us about a project you are working on now which is top of your to-do list?

I'm working with Ïã¸ÛÁùºÏ²ÊÖÐÌØÍøU on promoting their . Some people may think this is a non-issue in academia, but it isn't. There are a lot of cultural changes needed. In terms of my to-do list, I really need to update my website!

What was your first job straight out of university?

I worked for a contractor for the oil and gas industry, recording geological and geochronological data from exploration wells in the North Sea.

What is your favourite and least favourite thing about London?

IÌýlove London, all aspects of it, the factÌýthat you can buy anything any time, see great exhibitions, its multiculturalism, history, architecture, food. It's a pretty good city as cities go.ÌýÌý

My least favourite thing about the capital is listening to other people moan about it!

Who would be your dream dinner guests?

I'm not really a dinner party person, ifÌýI'm honest, andÌýIÌýthink my worst nightmare would be sitting around a table listening to a bunch of egos pontificating.Ìý

IÌýthinkÌýIÌýwouldÌýeitherÌýzone out or try to talk them round into seeing eachÌýother'sÌýpoint of view. Boring though it sounds, an ideal dinner party for me would just be with friends and family.

What would it surprise people to know about you?

Good question.ÌýI've been around Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø a long time, so a lot of people know about me andÌýI don't have many secrets… Maybe people don'tÌýknow thatÌýI am a walking tour guide in my spare time.