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Description
Over the past 25 years clinicians, healthcare administrators and politicians have attempted to learn from other high risk, high reliability industries. This has included efforts to translate practices employed in industries and organisations ranging from the military and commercial aviation to automotive assembly and commercial retail. Examples include Surgical checklists, Crew Resource Management (CRM), After Action Review (AAR), Root Cause Analysis (RCA) and investigative approaches.
The success of these approaches has been variable. Amongst clinicians, clinician managers and healthcare administrators there is often a failure to recognise either that healthcare systems are complex adaptive systems, or to fully understand the implications that this has for risk mitigation strategies. This in turn frustrates their ability to properly translate practices from other industries.
This course aims to provide a general introduction to complex systems, in the context of health care and other high risk, high reliability industries. By close consideration of the essential similarities and differences between these industries, this course will explore the general themes that might be usefully and safely be translated between them.
While the module is primarily focussed on the needs of healthcare managers and medical professionals, it is also designed to be of value of all who are interested in the management of risk and safety at strategic, tactical and operational level.
The course will draw upon an extramural faculty of lecturers drawn from across a broad spectrum of high reliability, high risk systems; focussing on risk in complex as perceived and managed at operational tier, but with an exploration of the implications these have at strategic level within organisations.
Module deliveries for 2024/25 academic year
Last updated
This module description was last updated on 19th August 2024.
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