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Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø Career Frameworks

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Internal communications - grade 5/6

Example job roles: Communications Assistant, Communications Officer

Level:Ìý ÌýÌýDeveloping/Skilled

Experiences

Activities and responsibilities likely to be required when working at this level

  • Draft copy, under the guidance of more senior comms staff
  • Assist with the production of newsletters
  • Write/draft copy
  • Update webpages and/or intranet
  • Using digital communication channels
  • Organise general team support

Personal and professional development

Development options to consider when working towards this level

Learning on the job

  • Hone writing, and proofreading skills
  • proofreading sharing key messages on digital channels
  • Read and recall Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø values, brand, house style etc
  • Develop basic skills in design/graphics software e.g. Adobe or free online resources (dependent on channels)
  • Writing for the web/ different channels.

Learning from othersÌýÌý

  • Attend Community of Practice and Communications Forum sessions to learn from more experienced colleagues
  • Observe best digital practice across web
  • being proactive in seeking out opportunities to support comms across your area.

Formal learning

  • E-newsletter training session (external or internal provider)
  • Proofreading training
  • Website CMS training (internal Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø provider)
  • basic image editing in photoshop:Design/graphics software e.g. Adobe or free online resources (dependent on channels).

*ÌýYou may wish to explore the listed formal training themes / topics onÌýLinkedIn Learning.

Transferable skills and competencies

Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø uses the Universal Competency Framework (UCF) to discuss transferable skills. Find out moreÌýdetails on the framework.

Writing and reporting

  • Writing correctly.
  • Writing clearly and fluently.
  • Writing in an expressive and engaging style.
  • Targeting communication.

Following instructions and procedures

  • Following directions.
  • Following procedures.
  • Time keeping and attending.
  • Demonstrating commitment.
  • Showing awareness of safety issues.
  • Complying with legal obligations.

Developing results and setting customer expectations

  • Focusing on customer needs andÌýsatisfaction.
  • Setting high standards forÌýquality.
  • Monitoring and maintaining quality.
  • Working systematically.
  • Managing qualityÌýprocesses.
  • Maintaining productivity levels.
  • Driving projects to success.

Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø Ways of Working

These describe expected behaviours in line with Ïã¸ÛÁùºÏ²ÊÖÐÌØÍø culture and values.Ìý For Ways of Working indicators and steps to development please refer to theÌýWays of Working website.Ìý

“Career Pathway roles are indicative and are not intended to be a description of the role in terms of responsibilty and duties.